Terms and Conditions
The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.
RaeCole Products respects your privacy. Therefore we never share or sell your personal information with any third parties. Any information collected through this site is intended to be used for this transaction only. Your personal information is secured via SSL (Secure Socket Layer) Technology.
- Shipping & Delivery
Orders are shipped Monday – Friday , between 9am and 4pm, EST. Orders placed on Government Reserved Holidays or after 4pm during these days will be shipped the following business day. If you have any special order requirements or need a rush delivery, please contact us directly. We cannot ship to P.O. Boxes. International inquiries please contact us directly at 267-247-5835 or email at firstname.lastname@example.org.
- Return Policy
Most of the items in your Gift Series™ are valid for a lifetime. However, our bath and body products, because they are made fresh with pure essential oils, have a shelf life of approximately 9-12 months (although we have never received complaints of rancidness after 12 months). Therefore, we cannot offer any returns or exchanges due to premature purchases. RaeCole Products reserves the right to change its payment procedures at any time without prior notice to you.
For general inquiries or to purchase by phone, please contact RaeCole Products by email at email@example.com or call us at 267-247-5835